Tom Berry has over 40 years of in-depth experience specializing in construction credit and collections for the electronics, pipe and masonry industries. Since 1996, he’s refined his professional skill set as a Credit Manager at Angelus Block—Southern California’s leading producer of concrete masonry units. Previously, he was as a Credit Manager at McJunkin Corporation.
Born and raised in Chicago, Illinois, Tom earned his Bachelors of Arts degree in Business Administration from Lewis University in Romeoville, Illinois. He’s been a Member of the BICA Board of Directors since 2009.
Kathleen Hernandez (Kathy) began her early career in banking, promoting investment programs as an Account Representative for large banking centers in the greater Los Angeles area. She switched over to the building products industry, providing sales and marketing support to Westinghouse Electric in their plastics division before joining the wholesale distribution aspect of the construction industry. There, she made a complete 180, took her first credit position and discovered her passion—focusing on the Corporate Credit Management field ever since.
Kathy has spent the past 20 years with E.B. Bradley Co./West Coast Laminating as their National Credit Manager in charge of the Credit/Collection and Accounts Receivable Departments. She has held a seat and served in various capacities on the BICA Board of Directors since 1998.
Kathy spends her spare time wine tasting with her significant other, watching movies (while he watches sports) and hanging out with her children and grandchildren.
As Director of Credit & Collections at Farwest Insulation Contracting for over 30 years, Olivia Roberts is charged daily with new challenges in granting credit and actively pursuing collections. Farwest specializes in commercial and industrial insulation and fire stopping applications and has branches throughout the West Coast. Since lien laws vary in each state, Olivia’s duties include staying current on the latest changes.
For the past 17 years, Olivia has served as a BICA Board Member—including the first subcontractor to serve two consecutive terms as Chairman of the Board. She continually ensures BICA keeps its finger on the pulse of the construction industry across the nation.
Bill Henderson has successfully managed the financial operations of ACCO Engineered Systems since 1996. Today, ACCO is the largest and most experienced environmental firm in the Western US and among the top three nationwide—named ENR (Engineering News-Record) California’s “2013 Specialty Contractor of the Year.”
Bill has been a Member of BICA’s Board of Directors since 2009, serving first as Treasurer, then Vice Chairman and now Chairman of the Board. He earned degrees in Economics and Accounting from California State University, Northridge.
Madeline Chaffin has been an integral part of Hawthorne Machinery Co.—an Authorized Dealer for Caterpillar construction and power equipment—since 1998. Her market responsibility reaches beyond San Diego to the Hawaiian Islands and Pacific Region. Madeline’s background in Corporate Credit Management for the construction industry includes wholesale/retail lumber and building materials, electrical goods, services, distribution and plumbing/heating/cooling. She’s considered a strong advocate for continuing education in the construction industry, with a focus on credit industry ethics and inquiry-based learning.
Madeline has been a Member of the BICA Board of Directors since 1992, where she currently serves as the Past Chairman and Business Development Chairman. Previously, she was the Past Chairman (two terms), Past Treasurer, Past Educational Chairman and Collections Chairman.
A California native, Madeline has resided in the rolling hills of Fallbrook since 1980. Although busy with a challenging career, three grown children and four active grandsons, she still finds time for self-improvement courses, hiking and outdoor adventure.
Brian Gausman has established his career in the electrical wholesale industry for over 26 years with CED—one of the largest electrical product wholesale distributors in the country—serving as both a Profit Center Manager and Credit Manager for the company. In his current role as Region Credit Manager for CED’s Greentech Region, he oversees credit decisions for this full-service wholesale distributor of solar, electrical and renewable energy products.
Brian earned a Bachelor of Science in Business Administration from California Polytechnic State University, San Luis Obispo. He has served on the BICA Board of Directors for three years.
Melissa Roché has fine-tuned her credit experience in the construction industry for 27 years. For the past 17 years, she’s made her mark at Ferguson Enterprises, the largest commercial and residential plumbing wholesaler in North America and a major distributor of HVAC/R equipment, waterworks and fire protection products as well as industrial pipes, valves and fittings. Melissa currently manages Ferguson’s divisions for HVAC and Fire and Fabrication in the greater Los Angeles area. Melissa has served as a Member of BICA’s Board of Directors since 2014.
Dale Ortmann has more than 30 years of extensive experience counseling clients in construction and real estate law. He represents clients on issues from contract preparation and negotiations at project inception to the resolution of construction claims and disputes at project conclusion. His clients range from public agencies, developers, contractors, subcontractors and material suppliers to design professionals, homeowners associations and sureties.
Dale has provided transactional services on projects exceeding $1 billion in value and has litigated matters exceeding $50 million in controversy. As a mediator, he has earned a high settlement success rate by resolving difficult and complex construction disputes. Dale’s approach is impeccable attention to detail and aggressive persistence until each matter is resolved—qualities that have earned him the industry’s most prestigious accolades.
Dale is a frequent speaker for numerous construction industry organization events, with a focus on current trends and recent developments in construction law. He has served as Legal Counsel to BICA’s Board of Directors since 2011. Dale can be reached at email@example.com.
Terry Jackson has over 30 years of experience providing financial support to developers, builders and contractors. After graduating Phi Beta Kappa with honors from the University of California, Riverside, he attended graduate school at the University of California, San Diego, before working in statistical analysis at the University of California, Los Angeles. Terry’s interest in analytic techniques led him back to school to further his education at California State University, Los Angeles, where he tackled every undergraduate and graduate accounting course available.
Terry’s accounting career began at the national CPA firm Main Lafrentz (subsequently merged into KPMG). After becoming a partner in a local CPA firm, he left to form his own firm in 1988. An early adopter of the application of computer technology to financial modeling, Terry was on the Steering Committee of the Los Angeles CPA Computer Users Group and has written and lectured on financial modeling and cost accounting in a wide range of industries, including construction.
Dustin Lozano is an associate attorney at Hunt Ortmann handling complex construction and business litigation. Mr. Lozano is also a member of the firm’s employment law group. Mr. Lozano handles a variety of construction litigation issues including: false claims disputes, differing site and changed conditions claims, extra work claims, delay and disruption claims, unfair business practices claims and breach of contract claims. He focuses his practice on successfully resolving disputes in a cost-effective manner through pre-litigation negotiation, mediation, arbitration and trial.
Prior to joining Hunt Ortmann, Mr. Lozano was a project manager for a waterproofing subcontractor. He utilizes his industry experience to provide insightful and practical solutions to the issues facing his construction clients.
EDUCATION Trinity Law School, J.D., 2014, Point Loma Nazarene University, Bachelor of Science, Business Administration, 2006
Andrea Parisi was hired at BICA in 1989 as the Education Coordinator for the Association. As Andrea’s responsibilities grew to become more pivotal to the management team, she was promoted to Vice President and in 2005 was elected President of BICA by the Board of Directors. During her tenure, Andrea was instrumental in adding new services to the Association, including BICA’s cornerstone product—the nationwide Preliminary Notice service. In 2014, Andrea initiated the Association’s strategic relocation to Rancho Cucamonga, California, to mark its entry into a new chapter in the company’s rich history.
Andrea graduated from California State University, Long Beach, with a degree in Political Science. Upon graduation, she moved to Washington DC, where she worked with members of Congress and later as a caterer—both positions that honed her skills in negotiation, customer service, innovation and creativity.
Andrea lives in beautiful Rancho Cucamonga with her sometimes sweet, sometimes ornery, always eccentric cat, Emi.